Leeds Teaching Hospitals NHS Trust Partner With Wellola To Revolutionise Patient Engagement, Communication And Management


Wellola is delighted to announce that it has been chosen as the preferred bidder by Leeds Teaching Hospitals NHS Trust to deliver its new Patient Portal platform.

The new platform will enable the Trust to deliver enhanced patient-facing services, including the ability for patients to view medical records, message care providers, receive vital educational resources, track symptoms and more, supporting the 1.5 million patients that the Trust cares for each year, across all its locations.

The project aims to revolutionise how the Trust engages with patients, involves them in their healthcare and manages patient interactions.  The platform is an important facilitator of the Trust’s digital vision, enabling the provision of excellent, safe and integrated patient-centred care in Leeds and beyond, and will also support plans to recover elective waiting lists and create virtual wards.

Andy Webster, Chief Clinical Information Officer and Consultant in Emergency Medicine from Leeds Teaching Hospitals NHS Trust, said:

“This project will help us make an important step change in the way we communicate with our patients. It will facilitate clinical information sharing, enable patients to share information about their health and provide easy, direct access to digital information leaflets, advice and guidance. 

Working with Wellola, we aim to offer our patients the very best digital experience, which supports two-way communication, and sees our patients more involved in their own healthcare.”

Sonia Neary, CEO, and co-founder of Wellola said:

“We are so excited to be able to support Leeds on this journey. It’s great to have a customer that has such an innovative vision for how they want to transform and improve patient services, and we very much look forward to delivering this programme with them”.

Neary went on to say, “Wellola’s portal is already deployed in many organisations in the UK and Ireland, giving patients access to both primary and secondary care services through one integrated platform, and we are delighted to have secured another NHS Trust, especially one as prestigious and forward-thinking as Leeds”.

The implementation will commence in April 2022 with a view to deployment across all areas of the Trust. Leeds Hospitals Charity is supporting the project, using funds from donations and gifts in Wills to support the recruitment of specialist roles in the project team. Esther Wakeman, CEO of Leeds Hospitals Charity said: “We are delighted to support the new Patient Portal project. Improving communication between patients and hospital staff is such an important part of empowering patients and helping to reduce health inequalities. It’s great to see Leeds championing digital innovation.”

Leeds Teaching Hospitals NHS Trust includes seven sites, including the Leeds General Infirmary, St James’s Hospital, the Leeds Dental Institute, and a range of other hospital and community locations.

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