Yorkshire Water Urges Customers
To Join Free Assistance Service

Local News

Yorkshire Water is urging customers who may need extra help to sign up to its Priority Services Register (PSR) – a free additional support service.  

The PSR is a free service offered by Yorkshire Water which aims to provide support to those in the community who feel that they need it. Though there’s no specific eligibility criteria, people who may find the service particularly helpful include parents of young children, the elderly, and those with mobility concerns or hearing and vision impairments.  

Multiple types of support are available: 

● bottled water deliveries during a loss of supply  


setting up passwords so customers can be assured it’s Yorkshire Water knocking on their door  


nominating someone else to manage their account 


provision of accessible bills (i.e. braille, large print, or over the phone) 

For further information on the priority service register and to sign up please visit;

www.yorkshirewater.com/bill-account/priority-services-register

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